Privacy Policy

Last updated:

This policy explains what personal data ("we", "us") collects through the website and programs, why, and the choices you have.

1. Data we collect

• Contact and purchase data: your name, email address and order details. Card details are entered on our payment processor's checkout and are not stored by us.
• Information you send us: messages to support, and anything you tell us about your dog to get help.
• Usage data: pages visited, device and browser type, approximate location from your IP address, and the ad or link that brought you to us.

2. Why we use it

• To process your payment and any refunds.
• To give you access to the program and send you lessons, reminders and receipts.
• To answer support requests.
• To measure and improve our website and advertising.
• To meet legal, tax and accounting obligations.

3. Cookies and advertising tools

We use cookies, local storage and measurement tools (such as advertising pixels and attribution tools) to understand which ads and pages work. You can block or delete cookies in your browser settings and opt out of personalised ads in your ad account settings.

4. Who we share it with

We do not sell your personal data. We share it only with service providers that help us run the Service, such as our payment processor, email provider, website host and analytics or advertising platforms, under agreements that protect it, and with authorities when the law requires it.

5. How long we keep it

We keep purchase records for as long as tax and accounting laws require, and other data only as long as needed for the purposes above or until you ask us to delete it.

6. Your rights

Depending on where you live (for example under the UK GDPR, or US state laws such as the CCPA), you can ask to access, correct, delete or export your data, object to processing, or opt out of targeted advertising. Email and we will reply within 30 days.

7. Children

The Service is for adults. We do not knowingly collect data from anyone under 18.

8. Security and transfers

We use reasonable technical and organizational measures to protect your data. Our providers may process data in other countries, with safeguards required by law.

9. Changes and contact

We may update this policy and will post changes on this page. Questions: .